Why Should You Provide Social Customer Service? Today, 72% of adults use at least some type of social media channel. It's also where they're seeking support.
Instagram's decision to hide likes is expected to create some big changes for both businesses and influencers. Here's the effect it will have on groups.
No matter how you slice it, people love social media. They love keeping up with people in their lives and staying up-to-date with the latest information.
After seven years, Twitter has a brand new look for 2019. The site has launched an all-new design that makes the home screen tweets the center of attention.
Photos are the ultimate way to sell your hotel to travelers. Many people are visual and love being able to see their destination instead of just picturing it in
The majority of social media channels allow businesses to include links in various areas of their sites, including the bio, stories, and most importantly.
Social media is still going strong for businesses and you’ll want to continue that streak into the new year. Here are some social media best practices.
It can be frustrating when you create a Facebook ad only to see the Not Approved notification, especially for something as simple as too much text in the photo.
Today, promoting your business on social media is all about ads. While this is 100% true, there are still some ways you can promote your business organically.
Take these steps to request an Instagram Verification Badge! You can request a verified badge directly from your account and Instagram will review the request.
Back in the days on Instagram, the newsfeed was in chronological order. As long as you posted at the right time, your followers would be able to see your posts.
If you are interested in growing your Twitter following organically, take a look at these tips. Read on to see how you can implement them for your business.
Creating engaging content, taking eye-catching photography, and getting your posts just right is not an easy task. See how this change will make life easier.
Businesses have been awaiting the day where Facebook finally announces that the company will be required to pay up if they hope to reach their News Feed.
While it’s inconvenient to no longer have the option to edit images and text on Facebook posts, it’s nice to know there are some options and workarounds.
Facebook offers a list of 8 tips for taking photos. Learn about each one today! See how. you can use them for your property and put them into action today.
Everyone knows that if you want to increase your reach, you have to add hashtags. The key is knowing the right hashtags to use that will increase engagement.
Here is everything you need to know about Instagram Stories and how to get started. Find out if it is right for your business and what you should be doing.
Different OTA sites are taking customers from a hotel’s website. A powerful strategy is needed to combat these losses. This can come in the form of a special.
While it can be easy to get caught up in metrics that make it seem like the content you are posting is performing well, you may have to dig a bit deeper.
Are you wondering if social media is worth it for your hotel? Many hoteliers have asked themselves this very question and aren’t sure where to find the answer.
It’s very easy for your posts to get lost in the noise, which is why hotel marketers are always trying to come up with new ways to make their posts stand out.
Hoteliers are constantly on the go, and making sure that you are staying on top of the latest news can be difficult. We have 5 blogs to keep you in the loop.
There’s a lot to talk about when developing a social strategy for your hotel. One to keep in mind when forming this strategy is to monitor your competitors.
Social Media has become a key customer service tool for hotels in the past few years. Twitter now makes it easier to communicate through direct messages.
More hoteliers are getting on board & taking advantage of all that social has to offer, it's crucial to have a solid strategy in place to receive the benefits.
Aside from major review sites, hoteliers should be monitoring reviews left on their social channels. Here is some advice from Google on how to handle responses.
One of the most accessible tools used to schedule tweets & monitor your presence is Hootsuite. They launched a new feature that will make your life easier.
Have you ever had the dilemma of whether to retweet another user's tweet using the retweet button or to RT so that you could enter a comment about the post?
This tool can be especially useful when you are looking for relevant content to share with your audience or looking for some quality tweets to retweet.
There has been plenty of talk about this group in the hospitality industry since their purchasing power is increasing. Are you ready to market to this segment?
Flip.to is a platform that helps hotels gain exposure and create buzz through their current guests. It uses technology that ties to the booking process.
Many hoteliers are already using HootSuite to manage various social media accounts, so adding online reviews to the mix is both convenient and helpful.
What many hoteliers do not realize, is that the hotel experience begins before the guest steps foot on the property. It starts during the research process.
All hotel copy should be written with guests in mind to enhance experience. Here are 3 easy suggestions to follow when it comes to writing content for hotels.