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Increase Customer Lifetime Value
June 1, 2020
Building loyalty and increasing customer lifetime value (CLV) boosts long-term ROI. For most businesses, 80% of long-term revenue comes from loyal customers.
How to Choose; Chatbot vs. Live Chat
May 2, 2020
One of the things you might want to consider is whether to use a chatbot, or live chat to answer website visitor questions. So, what is the difference?
How to Stay Innovative
March 15, 2020
The number one secret to innovation is never get left behind. To avoid this, you need to keep up with the latest advancements and changes in your industry.
Ideas to Improving Customer Service
February 27, 2020
An in-depth guide with great ideas for improving customer service. Includes creative ways that businesses can use to cultivate memorable customer experiences.
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