Aileen Hoang

Aileen Hoang

Strategies to Attract International Travelers

Aileen Hoang
December 19, 2014
international travelers blog
One of the growing hospitality trends in the year 2015 is the unwavering increase of international travel all around the...
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Decorate Your Hotel Marketing for the Holidays

Aileen Hoang
December 5, 2014
hotel christmas present
‘Tis the season for holiday travel during one of the busiest times of the year for the hospitality industry. It’s...
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The Top 4 Hotel Marketing Mistakes to Avoid

Aileen Hoang
November 14, 2014
hotel marketing mistakes
Savvy hoteliers are generally more aware of hotel marketing strategies that will bring in more business for their hotel after...
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What Hoteliers Need to Know About Bleisure Travelers

Aileen Hoang
October 30, 2014
bleisure travelers on a tour
Over the past few years, the hospitality industry’s segment of business and leisure travelers have begun to merge into a...
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Differences Between Business and Leisure Travelers

Aileen Hoang
October 6, 2014
business vs leisure travel holding briefcase
A hotel’s business mix is commonly comprised of a different percentage of segments, such as business and leisure travelers. These...
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The Top 7 Hotel Blunders on Travel Reviews

Aileen Hoang
September 19, 2014
checking off tasks on a list
Even though travel review websites are gaining popularity and significance among travelers, many hoteliers still do not leverage travel reviews...
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Convergence of Big Data & Personalization

Aileen Hoang
August 27, 2014
big data and personalization
Big Data may be an anomaly for most hoteliers, but one thing is certainly clear: the amount of valuable information...
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The Top 5 Travel Trends for Summer 2014

Aileen Hoang
July 31, 2014
blog summer trends
Summer days are here again, meaning that travel is going to be one of the hottest things to do this...
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Hotel Personalization That Gets Greater Conversions

Aileen Hoang
July 27, 2014
hand ringing desk bell
The demands of modern travelers are changing the standards of the hospitality industry; so hoteliers can expect personalization to better define how hotels will operate in the future. Ultimately, providing a catered and personalized experience for guests is going to be one way to achieve greater hotel bookings.
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SMS in Hospitality: A New and Improved Age of Customer Service

Aileen Hoang
July 24, 2014
sms marketing
Hoteliers can agree that many, if not all travelers bring their smartphones along during their travels. According to recent studies,...
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Exchange Value for Direct Repeat Bookings

Aileen Hoang
July 10, 2014
guest loyalty
It is already known that it is less costly for hoteliers to retain a guest than it is to attract...
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How to use Call Tracking to Drive Mobile Bookings

Aileen Hoang
June 16, 2014
call tracking
It’s easy to become accustomed to plainly answering phone calls from the front desk, but is there a way for...
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How to Improve ROI on Mobile Bookings

Aileen Hoang
June 5, 2014
a bunch of mobile phone
The immense opportunity and benefits of having a mobile platform is becoming a huge reality in the hospitality industry today....
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Staycations to Increase Hotel Bookings

Aileen Hoang
May 19, 2014
different seasons
The summer season is fast approaching, and that typically means that your hotel’s occupancy rates will hopefully be booming...
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Hoteliers’ Blueprint for Decisions and Results

Aileen Hoang
May 9, 2014
big data all seeing eye
The term ‘Big Data’ has been a very popular buzzword used among marketers and other professionals in the past...
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Go Mobile or Lose Out on Potential Revenue

Aileen Hoang
April 30, 2014
mobile travel
The recent eruption of smartphones and tablets over the last several years has greatly changed the playing field in...
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5 Ways to Improve Hotel Website Conversions

Aileen Hoang
April 24, 2014
make a reservation click here
Getting direct bookings through your hotel’s website is a constant battle, one in which often leads to defeat rather...
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