Questions to Ask When Outsourcing Tasks

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In-house or Outsourced: Questions to Ask When Outsourcing Tasks
Pembrook Nelson
Pembrook Nelson
February 19, 2020
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UPDATED:
February 19, 2020

Outsourcing can be incredibly beneficial when your business starts to grow, and it’s a great way to get experienced, skilled people on your staff without incurring huge expenses. However, when it comes to finding the right company to help with this endeavor, there are some questions to ask when outsourcing tasks. Asking these beforehand will ensure that you get the outsourced company that will help you succeed.

1. Does the Outsourcing Company Work in Your Industry?

One of the most important questions to ask when outsourcing tasks is whether or not the company works in your industry. Some specific rules and regulations apply to particular sectors, and whether you are having the company help you with your payroll, SEO execution, hiring practices, or other duties, you want to ensure that they will comply with those guidelines.

2. Do They Have the Skills and Expertise You’re Looking for?

Professional Skills

In many ways, this question will tie into the one listed above, but it also goes deeper. When it comes to questions to ask when outsourcing tasks, not only should the company have experience in your industry, but they should also be knowledgeable and skilled in the duties you need them to perform.

Many tasks can be outsourced, including marketing, accounting, IT services, and customer service, among others. To ensure the company is worth your time and investment, they need to be experts and have the right skills in whatever task you need them to do. This is the best way to increase your success and your bottom line.

3. Will Outsourcing Improve Performance?

Even though outsourcing some of your business tasks can be beneficial, you want to make sure you see a return on your investment. If you can handle these tasks internally and it won’t put too much stress on your employees, then you might consider keeping it in house. However, if you don’t have people with the skills and abilities that you need, then working with an outside company is worth your time and investment. If you decide to outsource, be sure the company can provide a service level agreement that spells out what services are to be performed, and what the turnaround times will be for tasks and projects.

4. Do They Fit Into Your Budget?

Hire or Outsource

Speaking of investment, it costs money to hire an outsourcing company, and you want to find one that will fit your wants and needs as well as your budget. You have to weigh how much you will be paying the outsource company against what it costs to hire an employee in house.

Some things to keep in mind is that you don’t have to provide the outsource company with benefits. If you only need someone for a limited time each month, then it’s probably best to work with another company rather than try to find someone with the right skills to come into your office for a short period.

5. What Sets Them Apart from Their Competitors?

There are a lot of companies in this world that claim they can help you with all of your business tasks. You want to work with one that will go out of their way to meet your wants and needs and do what they can to make your business a success. To understand how they will accomplish that task, you need to ask what sets them apart from their competitors. If they can’t answer this question clearly and concisely, they may not have the extraordinary skills you’re looking for to help with your business endeavors.

6. Are You Willing to Work with Them?

Working Together

When it comes to outsourcing, you will be forming a partnership with another business regardless of whether it’s short term or long term. That means that you need to be able to get along with them and feel comfortable working with them. The success of your business depends on both parties working together, so make sure that it can be done harmoniously.

Working with an outsourcing company that can prepare a standard business report that shows how your business is performing online is a great place to start. Outsourcing the right tasks can save you money and increase productivity at your business. There is a company out there that can help with all of your outsourcing needs, but finding the right one requires doing a little research and asking the right questions. We want to be the one, so give us a call today to see how we can help.

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