Getting More Customer Reviews
May 24, 2020
Most owners know there is a direct correlation between review scores & an increase in business. What most don’t know is how to get more customer reviews.
Tips To Improve User Review Scores
January 28, 2020
If you want to know how to improve your business reviews, take note of these tips. Sometimes, reviews can be the final decision-making process.
Tips To Increase User Reviews
January 8, 2020
Reviews can influence how consumers perceive a company or product. Use these tips to get more reviews so you can stand out from your competitors.
Responding to a Negative Review
April 29, 2019
Review sites and social media are tools that all travelers should use when looking for hotels to stay in. But what happens when you get a negative review?
Three Tips to Improve Review Results
October 15, 2018
When a review is left by your guest after their stay, it all comes down to how you handle it. Responding appropriately can generate more business.
Successful Branding Through Yelp
September 17, 2018
If you have a good product or exceptional service, then I think that you are a prime candidate to improve your branding through Yelp.
Customer Service For Hotels w Social
July 26, 2018
Customer service is a crucial aspect of any business, but have you ever thought about how it can affect your online presence?
Scope Out Fake Influencers
June 28, 2018
If you're running a hotel or work in one, there's no doubt that you've received a ton of emails and calls from "influencers," asking for a free stay.
Understanding Bias in Online Reviews
May 15, 2018
In today’s internet-centered society, one is unlikely to come across a person who doesn’t consult online opinions before making a purchase.
Reviews Your Hotel Must Monitor
October 26, 2017
What review sites should your hotel be monitoring in 2017? Make sure you are actively checking and responding on these key sites.
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