Getting More Customer Reviews

May 24, 2020
How to Get More Customer Reviews - Hands placing the fifth star on a five star review
Most owners know there is a direct correlation between review scores & an increase in business. What most don’t know is how to get more customer reviews.
Read More

Tips To Improve User Review Scores

January 28, 2020
how to improve business reviews
If you want to know how to improve your business reviews, take note of these tips. Sometimes, reviews can be the final decision-making process.
Read More

Tips To Increase User Reviews

January 8, 2020
how to increase your business reviews
Reviews can influence how consumers perceive a company or product. Use these tips to get more reviews so you can stand out from your competitors.
Read More

Responding to a Negative Review

April 29, 2019
hotel front desk
Review sites and social media are tools that all travelers should use when looking for hotels to stay in. But what happens when you get a negative review?
Read More

Three Tips to Improve Review Results

October 15, 2018
man typing on laptop wearing a nice watch
When a review is left by your guest after their stay, it all comes down to how you handle it. Responding appropriately can generate more business.
Read More

Successful Branding Through Yelp

September 17, 2018
how to build a brand
If you have a good product or exceptional service, then I think that you are a prime candidate to improve your branding through Yelp.
Read More

Customer Service For Hotels w Social

July 26, 2018
Customer Service for Hotels via Social Media
Customer service is a crucial aspect of any business, but have you ever thought about how it can affect your online presence?
Read More

Scope Out Fake Influencers

June 28, 2018
should my hotel work with an influencer
If you're running a hotel or work in one, there's no doubt that you've received a ton of emails and calls from "influencers," asking for a free stay.
Read More

Understanding Bias in Online Reviews

May 15, 2018
In today’s internet-centered society, one is unlikely to come across a person who doesn’t consult online opinions before making a purchase.
Read More

Reviews Your Hotel Must Monitor

October 26, 2017
Online Reviews your Hotel HAS to be Monitoring in 2017
What review sites should your hotel be monitoring in 2017? Make sure you are actively checking and responding on these key sites.
Read More
footer graphic