Writer Profile

Tracy Givens

Tracy Givens

SMB Content Producer
HR & Operations
facebook logo bluelinkedin logo bluetwitter logo blue
8 Ways to Improve Time Management
Tracy Givens
March 29, 2023
Improving Business Time Management - Hand holding a clock
Effective time management improves productivity, which is essential for business growth. Here’s how to improve time management in business to boost productivity.
READ article
How to Reward Remote Employees
Tracy Givens
February 23, 2023
Ways to Reward Remote Employees - Remote employee
When your staff isn't required to be physically present in the office, figuring out how to reward remote employees for excellent work can be challenging.
READ article
How to Improve Customer Service
Tracy Givens
February 12, 2023
Improving Customer Service - Man working in a call center
Even "good customer service" should be the first benchmark to clear, not the end goal. Here are a few ideas on how to improve customer service.
READ article
How to Give Customers What They Want
Tracy Givens
January 5, 2023
How to Give Customers What They Want - Hand giving a happy face to a customer
One of the best initiatives business owners can adopt in 2023 is increasing customer loyalty. This article will discuss how to give customers what they want.
READ article
Promoting Diversity in the Workplace
Tracy Givens
October 15, 2022
Promoting Diversity in the Workplace - Diverse hands together
Learning how to promote diversity in the workplace means bringing people together with different perspectives on life-based on personal experiences.
READ article
Sales Comp Plan Best Practices
Tracy Givens
September 25, 2022
Best Practices Sales Compensation Plan - Man handing a check
There are many variables to consider when structuring a sales comp plan. This guide on sales compensation plan best practices will cover the most pertinent ones.
READ article
Resolving Conflict in the Workplace
Tracy Givens
August 20, 2022
Resolving Conflict in the Workplace - Two women having a discussion at work
Because conflict resolution is challenging for most business owners, the first step is the most important one. Here's how to resolve conflict in the workplace.
READ article
Improve Soft Skills in the Workplace
Tracy Givens
July 2, 2022
How to Improve Soft Skills at Work - Head cutout with the words "Soft Skills" written on it
Our guide to improving soft skills in the workplace will help you develop well-rounded team members who can contribute to more than just the bottom line.
READ article
The Pros & Cons: Four-Day Work Week
Tracy Givens
June 17, 2022
4-Day Work Week Pros & Cons - 4-Day Work Week Calendar
Moving to a four-day work week can help your business attract more employees. In this article, we will discuss the pros and cons of a four-day work week.
READ article
New Hire Training and Retention
Tracy Givens
June 9, 2022
New Hire Training and Retention - Manager training new hires
Attracting new hires is an important part of the HR experience. The ideal new hire training and retention program starts with a well-structured onboarding process.
READ article
Work-Life Balance for Employees
Tracy Givens
April 11, 2022
Work-Life Balance for Employees - Work & Casual shoes
Besides a great benefits package, the best way to keep existing staff and new hires engaged and focused is to create the ideal work-life balance for employees.
READ article
8 Creative Employee Benefits Ideas
Tracy Givens
March 26, 2022
Employee Benefits - Creative Ideas - Happy Employees
In a tight labor market, it's essential for small business owners to offer creative employee benefits to help them stand out from the rest. Here are 8 fun ideas.
READ article
2022 HR Challenges for SMBs
Tracy Givens
February 17, 2022
HR Challenges for Small Business
Talent acquisition and retention have been top challenges in the past, but there are many other HR challenges for small businesses in 2022 that you need to focus on.
READ article
Hiring and Retain Good Employees
Tracy Givens
January 25, 2022
How to Hire and Retain Good Employees
To be successful, businesses must be able to hire and retain good employees. However, in today’s competitive job market, attracting them is easier said than done.
READ article
Exploring Hybrid Remote Work Models
Tracy Givens
September 2, 2021
Hybrid Remote Work Models - Woman working remotely
If you're looking to build your team, hybrid remote work models can be a great perk for prospective employees. Before offering it you need to understand what it is.
READ article
Time Tracking App for Small Business
Tracy Givens
July 2, 2021
Employee Time Tracking Apps for Small Business - Sand clock on top of a laptop
For small businesses, keeping track of hours worked for both onsite and remote workers can be a challenge. Here is the best time tracking app for small businesses.
READ article
How to Retain Key Employees
Tracy Givens
June 5, 2021
How to Keep Great Employees - Employer shaking hands with an employee
High employee turnover can lead to lost customers and a higher payroll cost. As a business owner, knowing how to retain key employees can actually save money.
READ article
footer graphic