The Online Reviews Your Hotel Must Monitor

October 26, 2017
Online Reviews your Hotel HAS to be Monitoring in 2017
What review sites should your hotel be monitoring in 2017? Make sure you are actively checking and responding on these key sites.
Read More

Why Online Reviews are Important for Your Business

August 22, 2016
tablet computer and computer keyboard
Everybody’s a critic, especially now that it is easier than ever for customers to voice opinions online. Why should you care about these reviews?
Read More

How to Change TripAdvisor Profile Ownership

July 28, 2016
tripadvisor logo
Reviews on TripAdvisor can make or break a hotel's chance when it comes to a guest booking a room. This is where Reputation Management come into play.
Read More

The Key to Responding to Backlash on Social Media

June 20, 2016
person typing a response on a laptop
No matter how amazing your hotel may be, it will not be immune to receiving backlash online at some point. Find out how to address these issues.
Read More

Strategies to Improve your Impact on TripAdvisor

August 14, 2015
tripadvisor logo
If you work in the travel industry, you're well-acquainted with TripAdvisor. This review aggregator can directly affect the number of bookings your hotel receives.
Read More

Combat Review Blackmail

May 14, 2014
woman holding hands to head because of bad review
Online reviews are a crucial part of a hotel’s appearance online. When a hotel is first building their review base, each entry can carry a lot of weight in how
Read More

TripAdvisor’s ‘Review Express’ to Maximize Reviews

April 1, 2014
a happy woman on her computer
TripAdvisor launched a product aimed at increasing your property reviews and exposure on TripAdvisor. Check it out in this blog post.
Read More

Importance of TripAdvisor’s New Full Review Form

September 5, 2012
tripadvisor logo
TripAdvisor alleviated its review process more than ever last week when the popular travel website released its newest widget for hotels.
Read More
footer graphic