sales

Hoteliers operating smaller properties often don’t have the support they need to spend time developing a proper promotional strategy.

A study by The University of Minnesota took a look at how shoppers perceive discounts and value-added items when shopping.

It’s easy to become accustomed to answering phone calls from the front desk, but is there a way for hoteliers to capitalize on the monotony of the voice channel to bring in more ROI for their hotel?