Restaurants & Bars
WiFi Security Concerns for Every Hotelier
January 28, 2017
Recently the FCC has put their foot down on the fight over WiFi Blocking in hotels. They have ruled that...
Improving Service During Peak Demand
April 28, 2015
Many larger or luxury and 5 star properties have rigid customer service standards that are made primarily possible by having...
Uncluttering the Hotelier’s Inbox
April 10, 2015
The life of an independent hotelier can be a hectic one. With so many things to manage it’s not difficult...
Charging Solutions for the Forgetful Guest
April 3, 2015
When a guest forgets to bring their toothbrush or shampoo, they don’t tend to worry because most hotels will have...
Keeping Watch on the AirBnB Competition
March 13, 2015
Traditionally when new competition moves into a hotel’s territory there is enough time to prepare and adjust marketing and pricing...
Protecting Your Guest Information
March 6, 2015
In todays digital world, it’s becoming very common to see reports of cyber criminals breaking into the servers of some...
Making hotels interactive with iBeacons
February 26, 2015
iBeacons are a small communication device that, with the user’s permission, uses Bluetooth technology to trigger activities, launch websites, play videos or offer coupons and information on a traveler’s smartphone.
The Fight Against the OTAs starts at Check-In
February 20, 2015
With only two major players left in the OTA space, Expedia and Priceline can make and play by their own rules. Find out what you can do to combat that.
Boost Revenue by Selling Time Between Reservations
February 13, 2015
For most hotels, cutting all ties with the OTAs isn’t feasible. Their reservations make up a sizable portion of a...
Content Marketing Done Right: Hotel Edition
February 9, 2015
As the new year rolled around, many hotel internet marketing companies featured webinars discussing new strategies that hotels...
Educating Guests Away from the OTAs
January 22, 2015
A recent article posted on HotelSpeak highlighted Shrine Hotel’s new strategy for keeping potential guests on their website. They...
Using Feedback Loops to Improve Reviews
January 14, 2015
For a lot of travelers, after a guest checks in they may not have an interaction with the hotel staff...
How Google Now is Improving Travel
January 8, 2015
It seems that with every new release, smartphones are changing everything. They have had a significant impact on the travel...
The Benefits of a Flexible Cancellation Policy
December 24, 2014
When plans change or the unforeseen happens, there are few options available for the guest. Here is how smart hoteliers can use this to their advantage.
No Vacancy: The Art of Overbooking
December 17, 2014
One thing all hoteliers have in common is the desire to sell rooms. All of their marketing efforts are aimed...
Encouraging Phone Reservations
December 10, 2014
Hoteliers operating smaller properties often don’t have the support they need to spend time developing a proper promotional...
The Value of Discounting
December 3, 2014
A recent study by The University of Minnesota took a look at how shoppers perceive discounts and Value...
Will Amazon Travel Impact Your Hotel?
November 26, 2014
Any new OTA player is a blessing and a curse for hotel. Each new channel can greatly increase exposure, but...
Changes to the Ways Guests Shop for Hotels
October 30, 2014
The travel industry is changing faster than ever. It seems like every week there is a new buyout, partnership or...
How will Apple Pay impact your hotel?
October 22, 2014
With every new iPhone release we see a variety of new technologies brought into the mainstream. With the release of...
Looking to Enhance Your Website?
October 10, 2014
With all the constant changes in online marketing, it can be difficult to keep up. Trends are constantly shifting,...
How fast is your WiFi? Guests want to know!
October 2, 2014
Guests are quick to incorporate the latest technologies and gadgets into their day-to-day lives and expect your property to be...
Creating a More Immersive Guest Experience
September 24, 2014
The majority of hotels have focused their efforts into providing an efficient and hassle free booking process. Modern website design...
Revenue Management for the Busy Hotelier
September 18, 2014
For smaller properties, General Managers have so many responsibilities that they can’t focus their attention for too long on any...
A Sharing Economy Strategy for Hotels?
September 11, 2014
It seems like every day there is a new upstart making waves with a new sharing economy system. This controversial...
Overlooked Features for your Soft Remodel
September 3, 2014
We can’t fight aging and neither can our hotels. Carpets will get matted and paint will begin to peel. Keeping...
Convenience is Key w/ NFC But is it Right For You?
August 6, 2014
Every year the hospitality industry gets together to talk about technology and its impact on the industry at ...
Creative Marketing During High Demand
July 30, 2014
Similar hotels in an area are usually going to charge similar rates. Many hoteliers include checking competitors rates when creating...
Integrating Software to Increase Productivity
July 9, 2014
Keeping up with technology is important for any hotel. Guests are often going to be traveling with the latest gadgets...
Build Value For Guests Through Package Deals
July 2, 2014
With a little creativity any property can leverage their surrounding area and offer something unique that sets them apart from their competition.
Hidden Opportunities Found in Online Forums
June 19, 2014
The amount of user generated content online grows exponentially every day. Community content sites like Reddit, Tumblr and Digg offer...
Pricing Strategies Worth Testing
June 6, 2014
It’s no secret that price is one of the biggest factors guests consider when shopping for a room. Trying to...
Ivy League Education in Online Rep Management
May 30, 2014
Checking online reviews has quickly become a major step in a traveler’s decision making process. Today, a properties online reputation...
Make Your Hotel Stand Out with a Virtual Tour
May 21, 2014
There are many tools hoteliers can use when it comes to selling their properties. The strongest and most influential...
Combating Review Blackmail
May 14, 2014
Online reviews are a crucial part to a hotel’s appearance online. When a hotel is first building their review...
Secure Your Guest Information
May 7, 2014
Online Reviews can make or break a hotel’s reputation these days. Poor customer service and dirty rooms are some...
The Benefits of Empowering Your Staff
May 1, 2014
Entry level positions have a lot of things in common regardless of the industry. Depending on the mentality of...
Managing Guest Bandwidth Demands
April 23, 2014
One of the most important factors travelers consider when booking a hotel is a property’s internet access. Speeds and reliability...
Getting the Most Out of TripAdvisor
April 14, 2014
TripAdvisor offers a variety of tools to helps hotels cast a wider net when attracting guest. Of course, each...
Google Maps Highlights Your Hotel’s Google+ Page
April 7, 2014
Google Maps has always been a powerful travel tool, and the newest version makes things even better....
TripAdvisor’s ‘Review Express’ to Maximize Reviews
April 1, 2014
TripAdvisor has recently launched a new product aimed at increasing your properties reviews and exposure on TripAdvisor.
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