In the age where every review and social media mention can significantly impact your small business, managing your online reputation is key to attracting and retaining customers. Reputation Management Software from E-Marketing Associates' (EMA) offers a straightforward solution to monitor, manage, and enhance your digital presence. This tool consolidates your reviews, listings, and mentions in one dashboard, making it easier to promote positive feedback and address any concerns promptly.
With Reputation Management, small business owners can ensure their brand is viewed positively online, build stronger trust with their audience, and ultimately drive more traffic and sales. By harnessing the power of EMA's software, you gain the ability to turn customer feedback into a valuable asset for your business growth. It's an essential step towards establishing a robust online reputation that reflects the quality and reliability of your services or products.
This feature enables businesses to keep track of their mentions across various online platforms, ensuring they are aware of what customers are saying about them in real time.
Helps improve a business's presence in local search results, making it easier for potential customers to find them when searching for relevant services or products.
Offers businesses the ability to see how they stack up against their competitors, providing valuable insights for strategic planning.
Sends notifications whenever new reviews or mentions appear, allowing businesses to respond promptly and manage their online reputation effectively.
Delivers comprehensive reports detailing the trends and changes in a business's online reputation over time, helping them gauge the effectiveness of their reputation management strategies.
Show up where people are looking
Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.
Hear what’s being said all over the web
Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks.
You vs. the competition
Examine how your business performs against the competition on search engines, in regards to review ratings, total reviews, and perform social comparisons.
Explore the top positive and negative keywords associated with reviews for your business.
EMA's software helps businesses easily watch over their online image by keeping track of reviews, social media mentions, and where they show up online. It helps you see how you stack up against competitors, alerts you when someone leaves a review, and provides reports to show how your online reputation is doing. This is key for small businesses to attract and keep customers.