The impact of online business reviews have replaced word-of-mouth marketing in a revolutionary way. Every single year, more people gather to mainstream social and review platforms like Yelp, Facebook, and Google to both praise and criticize local businesses. Keeping up with the constant stream of customer feedback is a major time-suck, but reputation management and customer voice get rid of that source of confusion and frustration from clutter.
Reputation management brings all of the factors that contribute to your business’ online presence into one place. With this tool, managing your reputation is as easy as pie.
With Customer Voice, you have the power to gather customer feedback, rapport and experiences to boost online your online reputation and drive more business.