Finally, Facebook Timeline is coming for Pages. By March 30, all businesses on Facebook will have to switch their pages over to Facebook Timeline. Many brands have started to do so this week, including Coca-Cola, Starbucks and Red Bull. Timeline is a huge change for Facebook, so as a small business, you may be overwhelmed by the new features. Maybe you’re even considering deactivation. Never fear! This post will outline the most important aspects of Facebook Timeline and how you can tackle them to create your own company timeline. I’ll be using screen shots from Coca-Cola’s Timeline as examples.
Cover Image
One feature of the new Facebook Timeline is particularly hard to miss…the Cover image on top of your brand’s page. The Timeline cover displays an enormous 850 by 315 pixel banner on top of your Page. The goal is to display what your company is all about visually—but not through ads. Covers cannot display calls to action such as “Like this Page” or sales pricing or contact information. Some practical ideas for your cover photo include your store/business front, a lineup of your staff or products, or a collage of images that represents your story.
Application Panels
Instead of the left-side panel of links, Timeline uses rectangular panels to display applications such as photos, home page and stories. Other applications are still accessible but not easily visible, as one would need to click the right-most button for a drop-down box. You’ll probably want to use a Page analytics tool to determine which tabs are most useful to promote, and change them frequently.
Stories & Highlights
With Facebook Timeline, updates and posts will now be “stories” that fit like pieces or scraps into your Timeline, like a scrapbook or diary. You’ll want to edit your past and remove posts if unnecessary or unflattering. You can remove these posts by choosing “Hide from Timeline.” You can also “star” posts that you think most represent your brand, and they will be highlighted. Most importantly, you will be able to “pin” certain posts so that they stay on top of the timeline for a certain amount of time. You’ll want to “pin” contests, current events, or other popular posts. “Pinned” posts are represented by a small, orange flag. You can also add important events to your business’ Timeline such as when your company first opened, or when you made your first sale in order to create a complete company history.
Private Messages
A long coming new feature of these pages is the ability to send and receive private messages with users. With private messages, businesses can deepen their relationships with customers. They can take customer inquiries and deal with them at length in private messages. No longer will such requests clutter your page!
How will you use Facebook Timeline to profit your business? Feel free to share your ideas and comments below!














Blog Content Management Systems 101
on January 6th, 2012
Most blogs come with their own comment system, but often it is just a stream of comments. Using a custom comment system allows you to filter out some of the negative aspects mentioned earlier. Custom comment systems force users assign a picture Gravatar, or “Globally Recognized Avatar.” When you see a Gravatar, you can be assured that the commenter is an actual person instead of a spam bot. These systems also often allow for commenting on other readers’ comments, otherwise known as threaded commenting.
Here are a few of the more popular blog comment system option and how they differ from each other:
Which do you prefer? Feel free to use our comment system to let us know!
Categories: Blog,Internet Marketing,Social Media,Social Media Marketing — Tags: blog comment management systems, blog comments, bloggers, disqus, engagio, gravatar, livefyre;